For Hospitality
Hospitality security that never clocks out.
Defend customer trust with tailored phishing tests and training for frontline and corporate teams.
Ritz-Carlton DC
Hi James, this is the front desk at The Obsidian Grand. We’re having trouble processing your incidentals card. Please call or text back your card details to confirm your stay.
Every employee touches guest data. Prepare them.
Security Awareness TrainingLearn more
Modern, interactive training for AI, deepfakes, voice scams, and more.
- Engaging training on everything from AI security to compliance
- Content that's editable, branded, concise, and role-based
- Create custom modules based on your policies using AI
Phishing SimulationsLearn more
Automatically simulate next-generation phishing attacks.
- Email, voice, SMS, and deepfake attacks simulated org-wide
- Scenarios built on real employee data, not generic templates
- Configure your program once and it runs itself
Cloud Email SecurityLearn more
Email security built from the ground-up to stop AI attacks.
- Detect and stop the attacks your current setup lets through
- Connected to training, simulations, and the rest of Adaptive
- Enterprise-grade AI detection without the enterprise price tag
AI GovernanceLearn more
Visibility, policy enforcement, and coaching to ensure safe AI tool use.
- Real-time visibility into every AI tool and unsanctioned app
- Enforce acceptable use policies using pre-built templates
- In-browser coaching explains the violation, not just the block
Frequently Asked Questions.
Hospitality organizations are targeted by SMS and voice phishing attacks at a high rate, along with deepfake impersonation and social engineering attacks that exploit the trust employees place in guest communications. Frontline staff who handle payment information, reservations, and guest data are a prime target. Adaptive trains employees across all of these scenarios and runs simulations built on real employee data and OSINT.
Training modules are short, mobile-friendly, and designed to be completed in under 10 minutes, so frontline employees can complete them without stepping away from their responsibilities for extended periods. Enrollment, reminders, and tracking are all automated, so staff receive training and follow-ups without requiring manual outreach from the IT team each time.
Yes. Adaptive automatically calculates risk scores and tracks training completion by department, location, and employee group, so security teams at multi-property organizations can see exactly where risk is concentrated without manual reporting. Dynamic group management means employees are automatically assigned to the right training based on their role and location.
Adaptive automates enrollment, reminder emails, and completion tracking, which eliminates most of the manual work typically associated with running a security awareness program. New employees are automatically enrolled when they join. The platform handles delivery, reporting, and follow-up so the IT team can focus on other priorities.
Yes. Training is role-based, so front desk staff, food and beverage teams, corporate employees, and management each receive content matched to their responsibilities. You can also build custom modules from your own internal policies using Adaptive's AI content creator, so training reflects your organization's specific procedures and brand.