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Rethinking Email Security for the AI Era, August 25th

For Hospitality

Hospitality security that never clocks out.

Defend customer trust with tailored phishing tests and training for frontline and corporate teams.

Hotel concierge assisting two guests at a softly lit front desk
Ritz-Carlton DC

Hi James, this is the front desk at The Obsidian Grand. We’re having trouble processing your incidentals card. Please call or text back your card details to confirm your stay.

Chuck E. Cheese
Hornblower Group
Biltmore Hotel
Mohonk Mountain House
Safe Harbor Marinas
Events DC

Every employee touches guest data. Prepare them.

Video call flagged with a deepfake-detected warning during a live meeting

Security Awareness Training

Prepare your team against AI social engineering with interactive training

Wire-fraud email flagged with real-time detection call-outs

Email Security

Stop sophisticated AI-powered email attacks

CEO-impersonation phone call and AI persona chat alongside a spoofed urgent email

Phishing Simulations

Simulate multi-channel phishing attacks with AI

Translucent globe tagged with regulatory frameworks including HIPAA, SOX, and GDPR

Compliance

Train for every regulatory framework

Chat panel blocking a message containing customer PII with a policy-violation warning

AI Governance

Secure risky AI usage and rogue agents

Reported-phishing inbox with an auto-resolved-emails stat and attack-type breakdown

Phish Triage

Remediate user-reported phishing

Countryside Golf and Country Club

Jeff Jacob

Controller, Countryside Golf and Country Club

About two weeks in to working with Adaptive, we got hit with a huge wave of attacks, over 400 in a single month. Adaptive caught them as they came in, and the reports made it easy to see exactly what was happening. For the price, it wasn't a hard decision.
5,000+
AI-powered attacks stopped

Frequently Asked Questions.

Hospitality organizations are targeted by SMS and voice phishing attacks at a high rate, along with deepfake impersonation and social engineering attacks that exploit the trust employees place in guest communications. Frontline staff who handle payment information, reservations, and guest data are a prime target. Adaptive trains employees across all of these scenarios and runs simulations built on real employee data and OSINT.
Training modules are short, mobile-friendly, and designed to be completed in under 10 minutes, so frontline employees can complete them without stepping away from their responsibilities for extended periods. Enrollment, reminders, and tracking are all automated, so staff receive training and follow-ups without requiring manual outreach from the IT team each time.
Yes. Adaptive automatically calculates risk scores and tracks training completion by department, location, and employee group, so security teams at multi-property organizations can see exactly where risk is concentrated without manual reporting. Dynamic group management means employees are automatically assigned to the right training based on their role and location.
Adaptive automates enrollment, reminder emails, and completion tracking, which eliminates most of the manual work typically associated with running a security awareness program. New employees are automatically enrolled when they join. The platform handles delivery, reporting, and follow-up so the IT team can focus on other priorities.
Yes. Training is role-based, so front desk staff, food and beverage teams, corporate employees, and management each receive content matched to their responsibilities. You can also build custom modules from your own internal policies using Adaptive's AI content creator, so training reflects your organization's specific procedures and brand.

Human and agent security for the AI era.