Podium Strengthens Security Awareness with Adaptive Security

“The deepfake simulations were a huge wake-up call. They fundamentally changed how our employees think about social engineering.”

Introduction

As AI-powered cyber threats rapidly evolve, companies must ensure their employees are prepared to recognize and respond to next-generation phishing and social engineering attacks. Podium, a leader in helping businesses convert leads into customers, turned to Adaptive Security to elevate its workforce security training and resilience.

Customer Background

Podium specializes in enabling businesses to manage critical customer interactions and convert leads into loyal customers. With such high-stakes responsibilities, the company requires an uncompromising security posture to maintain trust and safeguard sensitive interactions.

Challenge

Podium faced two pressing challenges:

1. 1The need for unparalleled security to protect customer trust in mission-critical communications.
2. 2The burden of administrative churn with existing security awareness tools, which lacked integration and scalability.

As the company scaled, Podium needed an integrated security awareness platform that would automate workflows, deliver engaging training, and address cutting-edge threats like deepfake voice and SMS phishing.

"We needed to upgrade to a new integrated platform that could eliminate all the administrative churn."

Solution

Podium selected Adaptive Security’s security awareness training and phishing simulation platform, which stood out for its modern integrations and forward-looking capabilities.

• Seamless Integrations: Out-of-the-box compatibility with Okta and Slack streamlined Podium’s workflows.
• Advanced Simulations: Realistic phishing scenarios, including deepfake voice and SMS, prepared employees for emerging AI-driven threats.
• Flexible Training Content: Podium leveraged Adaptive’s extensive content library while also creating custom training tailored to its workforce.
• Automated Campaigns: New-hire campaigns automatically launched on day one, ensuring every employee began with a strong security foundation.

"Adaptive Security stood out immediately. The seamless out-of-the-box integrations with Okta and Slack were exactly what we needed to automate our workflows."

Results

Since adopting Adaptive Security, Podium has seen measurable improvements in employee engagement and resilience:

• Highest Engagement Ever: "Employee engagement with Adaptive's training is the highest it's ever been."
• Relevant, Time-Respecting Content: Bite-sized, fresh, and relevant modules resonated with employees across roles.
• Resilient Workforce: Deepfake simulations fundamentally reshaped how employees evaluate interactions, encouraging vigilance across all channels.
• Stronger Security Culture: Automated onboarding and continuous training fostered smarter, more security-conscious employees.

"The deepfake simulations were a huge wake-up call. They fundamentally changed how our employees think about social engineering."

Conclusion

For Podium, Adaptive Security is more than just a vendor—it’s a trusted partner. By combining cutting-edge phishing simulations, seamless integrations, and flexible training delivery, Adaptive has enabled Podium to stay ahead of AI-driven threats while building a culture of resilience and trust.

"Adaptive isn't just a vendor. They're a partner who listens to our feedback. And for a company as fast as Podium, that's what we need to stay ahead of the curve against AI threats."